September 29, 2014 at 4:16 pm I’m at the moment stationed at luke afb in Arizona . I'd a foul flat tire so I went towards the Firestone on base. I inquired about my tire they usually instructed me it necessary to get replaced but they did not have my tire key in retailer so they had to get it. Two days afterwards that new tire that they put on which i compensated 189 dollars for goes flat.
Timothy Barber. He reported they weren't during the business enterprise to get in touch with and confirm warranties on vehicles. My mileage was 38, 042. I'd an prolonged twelve month warranty in the Honda dealership down the road. I once again questioned for a copy of alternator examination and Mr. Barber gave me just one finished at an Car zone. Soon after consulting which has a Honda mechanic for the dealership the next day I was explained to that the alternator test needed to be carried out even though about the car. This exam was invalid mainly because it just exhibits that a foul alternator was taken on the Car zone and tested. Can not be confirmed if it had been mine. I Again drove to Firestone and questioned Gary in man or woman for a duplicate of your Examination. He couldn't obtain it. He mentioned they may put the negative alternator on my auto and re-exam it and would cost me labor cost. I will never belief your mechanics to work on my vehicle after the alternator continues to be as part of your possession for a few times. At the time achieve I still left a voice mail message for Mr. Barber to call me- in no way returned my get in touch with and I called buyer service and stated my situation had been resolved and closed. I when achieve called to refile a grievance with all your client service on Thursday 09-21-2017 Which a regional Supervisor would Make contact with me in 24-forty eight several hours. As of right now nobody has known as me back. I known as yet again currently and filed A further criticism. I'm requesting that you simply refund me in entire $717.85. Admit that your mechanic produced a oversight and move on. I am willing to head over to a small claims courtroom and file petition in a very Tarrant county JP court if it's not settled to my gratification. Sincerely
You’ll nevertheless be able to purchase The buyer Action Handbook, Guía del Consumidor, and our common federal government posters from United states.gov, your official tutorial to govt info and services. You’ll also manage to order other free federal government publications from Pueblo.GPO.gov.
I could not make him fully grasp I wasn't intrigued at this time. So guess simply how much I paid out for your flat tire repair service? $thirty!!….His remark was see you could have gotten it totally free when you experienced gotten the cardboard. My son was appropriate. If I had gone to Lower price Tires, they would set it for free. I should have listened.
July two, 2016 at 7:fifty four pm I’m so dissatisfied from the service I would like I never ever experienced appear listed here my I bought my auto down for alignment they did a shity occupation and still left my auto filthy with oil location on the vehicle I can Feel what type of shity task they do and Once i known as again and explain to them what’s taking place they hold up on me I won't ever endorse any physique to return get his car visit this site right here or truck in this article .
During this entire time period, from August up right up until I been given the rental, I had to request a spouse and children Good friend to borrow their auto in order that I could get to and from perform. This method has don't just been stressful, but extremely pricey to myself and my partner. Not have only I accrued tow costs to provide the auto brought to Firestone soon after Every breakdown (whereby Each and every stop by and service has resulted in more hurt than superior), but I've also accrued months of insurance plan and automobile payment payments visit homepage for your borrowed vehicle during this period of time.
I didn’t obtain the title of The brand new dude I spoke with, but he was friendly. I confirmed him the Bill from my go to, and instructed him in the inconsistencies about the listing. I asked new person why the brake fluid flush was marked as suggested when it absolutely was accomplished one,000 miles in the past, he reported the copper from the process top article was ‘most likely still left around with the flush’ but The present degree was at “new car” concentrations, and was superior.
very long Tale quick I was explained to which i bought pushed back again because I didn’t sit and wait, I got no phone get in touch with to state thay have been at the rear of just waiting around, I carry my motor vehicle to have serviced and for that price cut (that’s a presented) but every time I’ve delt with a certain human being I get pushed on the side, I feel that’s a poor costumer service, If I however visit this outlet price cut or not might be Blessed.
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99 which i experienced compensated Beforehand for the exact same deal with. i mentioned Okay, whatev what can i do. the nail was in the tread in the entrance passenger tire which isnt even a yr aged.
Also, stating the faster the better to maintain my car or truck Protected over the highway. Hearing this previously slightly freaked me out. She apologized they were not in stock but would buy them and they would be delivered to their retail outlet future working day. I used to be extremely thankful, and scheduled appointment for adhering to day.
I tackled the situation into the supervisor and was given a reduction on Firestone tires (evident) for my “hold out time”. Now, I must invest in the identical sort of Firestone tire, as it is frequent knowledge you don’t run mismatched tires in your auto, investing nearly $100 much more than I had at first budgeted. I perform for my living. I don’t steal within the small folks. Definitely, this is not what Harvey Samuel Firestone had envisioned for his corporation in 1900. Certainly, Firestone tires aren't of excellent, as advertised, Should they be supplying them in place of a Beforehand quoted more affordable tire to cover up for his or her staff’s intentional “errors”.
On amicable conditions: I demand great buyer service, I want my unique tires, I need my wheel nicely addresses repaired, I don’t need Air Filter or click here for more batteries, I want my a reimbursement for life span harmony and rotation, and alignment.
” Occur to see there was a nail in my rear drivers side tire. I was heated!! I’ve been intending to that Firestone for the final ten a long time. What designed issues worst was it took half an hour for them to put a brand new tire in. I have two daughters, a 4 and 9-yr-aged. Security was my greatest worry, I’ve been a faithfully recurring purchaser for over 10 decades with Firestone and was ready to pay for a fresh tire to interchange the previous a single. Not simply was I able to buy a whole new tire, but The reality that the technician blatantly lied about looking at a difficulty which i had Together with the car. That manufactured me surprise how many other service requests that I experienced asked for was never ever done. That to me was really unprofessional. I still have the invoice stating they had checked the tire. I called the store supervisor and corporate to complain with regard to the horrible encounter, but Practically nothing was performed about your situation. Won't ever suggest or return to click here for more info Firestone again.